Charmius Casino Terms & Conditions

These Terms and Conditions govern access to and use of Charmius Casino by customers in Australia. By creating an account, visiting the platform, or using any available service, you confirm that you have read, understood, and agreed to these terms.

Please review this document before playing. If you do not accept any part of it, you must not register, deposit funds, claim promotions, or use the games and related services provided by Charmius Casino.

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When You Accept These Terms

These Terms and Conditions form a binding agreement between you and Charmius Casino. They apply to the website, your player account, deposits, withdrawals, games, bonuses, communications, and any other service made available through the platform.

Some promotions or specific games may have additional rules. Those rules will apply alongside these terms and will take priority where they directly address a particular offer or feature. You are responsible for checking the current version before using a service.

Who May Use the Casino

Charmius Casino is intended only for individuals who are at least 18 years old. By registering, you confirm that you meet the minimum age requirement and that your use of the service is permitted under the laws and restrictions applicable to you.

You must not access the platform if online gambling is prohibited for you, if you are acting on behalf of another person, or if you are located in a jurisdiction where the service is unavailable. Charmius Casino may refuse access where eligibility cannot be established.

Creating Your Player Account

You may open only one personal account unless Charmius Casino gives written permission for an exception. Registration information must be accurate, complete, current, and provided in your own name. You must update details if they change.

Your login credentials are confidential. You are responsible for activity carried out through your account and must take reasonable steps to prevent unauthorised access. Notify Charmius Casino promptly if you believe your credentials have been compromised or your account has been used without permission.

• Do not create an account for another person.
• Do not sell, transfer, rent, or share your account.
• Do not use payment methods belonging to another person without prior approval.
• Do not maintain duplicate accounts for the purpose of obtaining an unfair advantage.

Identity and Account Checks

Charmius Casino may carry out identity, age, payment, security, and compliance checks at registration or at any later stage. You may be asked to provide documents or information that reasonably confirms your identity, address, source of funds, or ownership of a payment method.

Documents must be genuine, readable, valid, and supplied within the requested timeframe. While checks are pending, access to certain functions may be restricted. If information is missing, inconsistent, or cannot be verified, Charmius Casino may delay transactions or take action under these terms.

Funding Your Account

Deposits must be made using a payment method authorised for your use. You should check the available payment instructions displayed on the platform before initiating a transaction. Charmius Casino is not responsible for delays caused by a bank, card issuer, payment provider, or incorrect information supplied by you.

Only deposit funds that you can afford to lose. Deposits are intended for gaming activity and must not be used to test, misuse, or circumvent payment systems. Charmius Casino may reject, reverse, or review a transaction where fraud, error, unusual activity, or an ownership concern is suspected.

Funds credited in error remain the property of Charmius Casino and may be removed from your balance. You must not attempt to withdraw or use an amount that was incorrectly credited.

Requesting a Withdrawal

You may request a withdrawal of eligible funds by following the instructions shown in your account. Charmius Casino may require completion of verification before processing a withdrawal and may return funds through the original payment method or another method approved for security and operational reasons.

Processing times can vary according to the selected method, account checks, transaction volume, and third-party providers. A request may be reviewed, delayed, declined, or adjusted where there is a suspected breach of these terms, an unresolved bonus condition, a payment dispute, or a requirement to verify the source or ownership of funds.

You remain responsible for ensuring that your banking and payment details are correct. Any applicable fees or charges will be handled in accordance with the information presented at the time of the transaction or the relevant provider's rules.

Promotions and Bonus Rules

Promotional offers are subject to their specific terms, including eligibility requirements, minimum deposits, qualifying games, wagering conditions, maximum conversion or withdrawal limits, expiry periods, and any restrictions on simultaneous offers. These conditions will be made available with the relevant promotion.

Unless expressly stated otherwise, a bonus is limited to one offer per person, household, device, payment method, or other connected account where the promotion rules require it. Attempting to obtain multiple promotional benefits through linked accounts may result in cancellation of the offer and related winnings.

Charmius Casino may remove an unused or expired bonus in accordance with its stated conditions. If a promotion has been obtained through error, abuse, or misleading information, the bonus and associated winnings may be voided after review.

Using the Platform Properly

You must use Charmius Casino lawfully, honestly, and in accordance with these terms. The platform is provided for personal entertainment and genuine play. You are responsible for having suitable equipment, internet access, software, and security arrangements to use the service.

Game results are determined by the systems used for the relevant game. If a technical fault affects a game, transaction, balance, or result, Charmius Casino may correct the error and restore the position that would reasonably have applied without the fault.

Conduct That Is Not Allowed

The following activities are prohibited and may lead to restrictions, cancellation of transactions, account closure, or other appropriate action:

• Using stolen, fraudulent, or unauthorised payment details.
• Attempting to manipulate games, outcomes, promotions, or account balances.
• Using software, scripts, bots, automated tools, or technical methods to gain an unfair advantage.
• Exploiting a bug, system error, pricing error, or promotional mistake.
• Engaging in money laundering, fraud, collusion, or any other criminal or deceptive conduct.
• Interfering with the website, introducing malicious code, or attempting to access restricted systems.
• Allowing another person to play through your account or using another person's account.

Where permitted, Charmius Casino may retain relevant records and cooperate with payment providers or appropriate authorities when investigating suspected unlawful or harmful conduct.

Ownership of Casino Content

The website, software, branding, game presentation, text, graphics, design, and other materials made available by Charmius Casino are protected by applicable intellectual property rights. Unless these terms expressly allow it, no content may be copied, adapted, distributed, published, sold, or commercially exploited.

You receive a limited, personal, non-exclusive, and revocable permission to access the platform for its intended purpose. This permission does not transfer ownership of any material to you and ends when your account is closed or access is withdrawn.

Limits on Responsibility

Charmius Casino aims to provide a reliable service but cannot guarantee that the platform will always be available, uninterrupted, secure, or free from errors. Access may be affected by maintenance, network failures, device problems, third-party services, or circumstances outside reasonable control.

To the extent permitted by applicable law, Charmius Casino is not responsible for losses arising from your failure to protect account credentials, inaccurate information, unsuitable equipment, unauthorised account access caused by your actions, or reliance on information that is incomplete or out of date.

Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited. Where liability cannot be excluded, it will be limited to the extent allowed by applicable law.

When Access May Be Restricted

Charmius Casino may suspend, limit, or close an account where it reasonably considers that you have breached these terms, failed a verification check, provided inaccurate information, used a prohibited payment method, or engaged in suspicious, fraudulent, abusive, or unlawful conduct.

Action may also be taken where required to protect the platform, other customers, payment systems, or the integrity of games. During a review, deposits, withdrawals, bonuses, and gameplay may be temporarily restricted. Any remaining balance will be considered in light of the reason for the action, applicable rules, and the outcome of the review.

How Personal Information Is Handled

Charmius Casino collects and uses personal information to create and manage accounts, process payments, verify customers, provide services, prevent fraud, support responsible gambling, and meet operational or legal needs where applicable.

Information may be shared with service providers involved in payments, identity checks, security, technology, customer support, or other necessary functions. Personal information is handled in accordance with the applicable privacy information made available by Charmius Casino. You should provide truthful information and keep it updated.

Playing Responsibly

Gambling should remain an enjoyable form of entertainment and should not be treated as a way to make money or recover losses. Set personal limits for time and spending, take regular breaks, and never gamble with funds needed for everyday living.

If gambling is becoming difficult to control, stop playing and contact Charmius Casino to discuss available account restrictions or self-exclusion options. You may also seek independent assistance from an appropriate gambling support service in Australia. Charmius Casino may request information or take reasonable steps where there are signs of harmful or unsafe play.

Changes to These Conditions

Charmius Casino may update these Terms and Conditions to reflect changes to the service, promotions, security practices, operational processes, or applicable requirements. The revised version will take effect when published on the platform unless a later date is stated.

You should review the terms regularly. Continued use of the account or services after an update indicates acceptance of the revised conditions. If you do not agree with a change, you must stop using the platform and may request account closure, subject to any outstanding verification or transaction matters.

How to Contact Charmius Casino

Questions about these Terms and Conditions, account access, transactions, verification, or responsible gambling can be directed to [email protected]. When contacting support, provide enough information for your account to be identified, but do not send passwords or unnecessary sensitive information.

Charmius Casino may ask you to complete security checks before discussing account-specific information. These terms remain effective for relevant matters arising before account closure, including outstanding transactions, investigations, promotional reviews, and responsibilities connected with your use of the platform.

Last updated: 10 September 2026